Leostream Tech Support Blog

Laura Aberle


Recent Posts

Rogue Users 101: Troubleshooting Desktop Assignment Issues

[fa icon="calendar'] Jul 24, 2017 11:28:00 AM / by Laura Aberle

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To prevent and troubleshoot various desktop assignment issues, it helps to understand how rogue user assignment and management works.

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Mistaken Identity: How to map a user’s desktop login ID to their Connection Broker ID

[fa icon="calendar'] Jun 6, 2017 3:08:32 PM / by Laura Aberle

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When a user logs in to their remote desktop operating system with one username, and then uses a different username to access the Connection Broker, you may notice some unwanted snags, like desktop assignments not being released. What’s going on there – and how do we resolve it?

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Annoucing the Leostream Knowledgebase!

[fa icon="calendar'] Apr 18, 2017 11:51:38 AM / by Laura Aberle

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Today, we’re pleased to announce the launch of the Leostream Knowledgebase, a support information hub for Leostream users that covers everything from Broker configuration basics to frequently asked questions about our unique features.

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