Leostream Tech Support Blog

Laura Aberle

Recent Posts

Stuck in Desktop Limbo: Why isn't my desktop getting released?

[fa icon="calendar'] Sep 6, 2017 1:21:56 PM / by Laura Aberle

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An essential part of the Connection Broker’s job is to smoothly allocate and assign desktops to users based on various rules. With Policy and Release Plan settings, you can optimize desktop usage, ensuring that desktops that aren’t in use become available for people to access, while desktops that need to stay assigned to their users are kept out of the available pool.

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Key Considerations When Migrating to a New vCenter Version

[fa icon="calendar'] Aug 8, 2017 11:09:28 AM / by Laura Aberle

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If it’s time to migrate to a newer version of vCenter Server, you’ll need to consider your VMware vSphere Center setup in your Connection Broker.

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Rogue Users 101: Troubleshooting Desktop Assignment Issues

[fa icon="calendar'] Jul 24, 2017 11:28:00 AM / by Laura Aberle

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To prevent and troubleshoot various desktop assignment issues, it helps to understand how rogue user assignment and management works.

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Mistaken Identity: How to map a user’s desktop login ID to their Connection Broker ID

[fa icon="calendar'] Jun 6, 2017 3:08:32 PM / by Laura Aberle

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When a user logs in to their remote desktop operating system with one username, and then uses a different username to access the Connection Broker, you may notice some unwanted snags, like desktop assignments not being released. What’s going on there – and how do we resolve it?

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Annoucing the Leostream Knowledgebase!

[fa icon="calendar'] Apr 18, 2017 11:51:38 AM / by Laura Aberle

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Today, we’re pleased to announce the launch of the Leostream Knowledgebase, a support information hub for Leostream users that covers everything from Broker configuration basics to frequently asked questions about our unique features.

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